What is a Loyalty Card ?
o This is a Stamp based reward system designed to create repeat business in exchange for a reward in the future.
· What are ‘Offers’ ?
o This is an Instantly available promotion for your customers, that they can redeem immediately/within a short time span.
· What are ‘Birthday Offers’ ?
o Treat your Customers on their Birthday, to an offer, product or discount
· What is the ‘Business Code’ for ?
o Your own unique business number, for your customers to connect to you
· How do I connect to a loyalty card / business
o You will need to have the Business Code from the loyalty scheme you are looking to join. Ask for the ‘Business Code’. Then open the Loyalty Royalty App, and Select the ‘+’ symbol at the bottom centre of the mobile app. This will ask you to enter the Business Code.
· How do I change my details
o Open the Loyalty Royalty App, and select the ‘person’ icon on the bottom of the app. This will show your details, to edit press update profile. You can now make changes, press update profile to save the changes.
· How do I change my password
o Open the Loyalty Royalty App, and select the ‘person’ icon on the bottom of the app. This will show your details, select change password, and press update password to save the changes.
· How do I turn off notifications
o Open the Loyalty Royalty App, and select the ‘Cog’ icon on the bottom, right side of the app. This will show a settings menu, Press the green slider next to the word notifications. Click the back button on the top left once done.
· Why do you need my date of birth?
o Your date of birth is used for the loyalty scheme / business to send you a birthday Gift or Offer
· What is the Mobile App for?
o The Mobile App is exclusively for Customers to access loyalty Schemes or businesses